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Specialist AI Partner · Services

Workflow Automation

End-to-end automation across CRM, ERP, communications, and databases — built for operators who cannot afford brittle handoffs.

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Exact Deliverables

What we build & deploy for your operation

Clear scope boundaries and production deliverables agreed before build begins.

  • Orchestration01

    Cross-system process automation

    Orchestrated workflows that eliminate repetitive handoffs between the tools your teams already use.

  • APIs02

    API & webhook integrations

    Secure bi-directional syncs with rate-limit handling, retries, and clear failure paths.

  • Documents03

    Document & data extraction

    Structured extraction from invoices, forms, and operational documents into systems of record.

  • Reliability04

    Exception queues & alerts

    Dead-letter handling and operator alerts when a step fails — so silent breakage does not accumulate.

  • Visibility05

    Audit trail & monitoring

    Execution history and operational metrics your leadership and compliance teams can actually use.

  • Ownership06

    Runbooks & ownership handover

    Documentation and access so your team can operate the system with Mirlo as a partner, not a bottleneck.

Security & Compliance Architecture

Enterprise data protection built into every system

We build for mid-market operators with strict privacy, encryption, and compliance mandates. Your operational data remains fully isolated and secure.

  • Data Protection01

    End-to-End Encryption (AES-256 & TLS)

    All data payloads, conversation logs, and database records are encrypted in transit and at rest (AES-256) with zero open exposure.

  • Single-Tenant02

    Isolated Environments & Private Infrastructure

    Deploy inside your private cloud environment or isolated single-tenant infrastructure, with staging fully separated from production.

  • IP Safety03

    Zero Public Model Training

    Your proprietary operational data, scripts, and customer interactions are strictly private and never used to train third-party models.

  • Compliance Ready04

    SOC 2-Aligned Practices & GDPR Compliance

    Built-in role-based access control (RBAC), immutable audit logs, secret rotation, and full GDPR / UK DPA data compliance, following SOC 2-aligned security practices.

Delivery Roadmap

HowMirlo Systems delivers

From disciplined discovery to production cutover and retained optimization - every engagement follows a clear delivery model built for mid-market and enterprise operators.

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00-1

Phase 01 · Discovery & Diagnosis

00-2

Phase 02 · Design & Architecture

00-3

Phase 03 · Staging Build

00-4

Phase 04 · Testing & Validation

00-5

Phase 05 · Integration & Go-Live

00-6

Phase 06 · Support & Optimization

  1. Phase 01 · Discovery & Diagnosis: We map your current manual handoffs and multi-system workflows, systems, constraints, and success metrics before any build starts — with a written scope and sign-off.
  2. Phase 02 · Design & Architecture: We design the technical architecture, data flows, security plan, and success criteria. Nothing moves to build without your approval.
  3. Phase 03 · Staging Build: We build in an isolated staging environment against your stack — never directly on live production systems.
  4. Phase 04 · Testing & Validation: We validate against agreed metrics, edge cases, and security requirements, then run client UAT before go-live.
  5. Phase 05 · Integration & Go-Live: We execute a phased cutover with monitoring and a rollback plan so operational risk stays controlled.
  6. Phase 06 · Support & Optimization: We stay accountable after launch with performance reviews, tuning, and a named point of contact — not a ticket black hole.

Find your starting point

Wherever you are with AI, we meet you there

Select your current stage of AI adoption to see how Mirlo Systems helps you move forward with clarity and measurable ROI.

  • Stage 01

    "We haven't started with AI yet"

    Not sure where AI actually fits in your operation. We run a focused audit, show you exactly where it pays off, and build a prioritized roadmap - before you spend on anything.

    AI Strategy & AdvisoryAuditRoadmap
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  • Stage 02

    "We tried AI and it didn't stick"

    A chatbot or off-the-shelf tool didn't hold up in real operations. We rebuild it properly - integrated with your actual systems and tested against real workload, not a controlled test.

    Custom AI DevelopmentIntegrationRebuild
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  • Stage 03

    "AI is working, we want more of it"

    One system is proving out. Now scale it - more coverage, more automation, better reporting - without breaking what's already working.

    Workflow AutomationAI Reporting & AnalyticsScale
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Service Common Questions

Common Questions

Often yes. During discovery we assess APIs, databases, and secure automation options. If a path is not viable, we say so before you invest in build.

Can you automate legacy systems without modern APIs?
Often yes. During discovery we assess APIs, databases, and secure automation options. If a path is not viable, we say so before you invest in build.
Will automation break when one vendor changes an API?
We design for failure modes — retries, alerts, and monitoring — so schema or timeout issues surface quickly instead of silently stalling operations.
Is our operational data secure in transit?
Connections use encrypted transport. Credentials live in controlled secrets handling. Staging stays isolated from production.
Do we own the automations?
Yes. Workflows, connectors, and documentation are yours. Mirlo Systems partners on delivery and optimization without proprietary lock-in.
How do we start?
Get a free assessment. We identify high-ROI handoffs, risks, and a build-ready scope for your stack.